North 2 Board Sports, LLC provides a manufacturer’s warranty for defects on all new boards and paddles for one (1) year from date of purchase. This warranty covers North 2 Boards and paddles that are purchased from an authorized North 2 Board Sports Dealer, or from North 2 Board Sports directly. This warranty applies only to the original purchaser and may not be transferred. Proof of purchase must be presented at the time of the warranty claim. This warranty does not cover any damage that may be a result of normal wear and tear, misuse of the product, unauthorized modification or repairs, accidents, heat, excessive exposure to sunlight, improper handling, abuse, or any other irresponsible use. Cosmetic flaws that do not affect the functionality and performance of the board and are not applicable.
Care for your Fiberglass Stand Up Paddleboard & Carbon Fiber Paddle:
Always wash off your board and paddle after every use, this is especially important if used in salt water. Rinsing off your board will help keep bacteria and mildew from growing on your deck pad and keep the corrosive effects of salt water away.
Rinse all metal parts with freshwater, even stainless steel can rust, so this is critical in the care of your board and paddle. Key areas to remember are: leash plugs, tie down points, fin hardware and leash joints. If you have an adjustable paddle, make sure to rinse out the paddle’s clamp lock mechanism and the entire paddle. Also always remove the top part of an adjustable paddle and rinse the inside of both paddle pieces, as to keep salt and sand from depositing after use in salt water or sandy/ muddy environments.
If you’re not using your board and paddle, keep them out of the sun!!, especially if you live in places like Florida, the tropics, or areas where the suns UV rays are intense. When a fiberglass board gets too hot, the EPS foam core can become unstable, causing delamination. All of our stand up paddle boards have a built-in air vent to help avoid delamination, but it is still possible if the board gets extremely hot. In addition to this, UV rays from the sun can damage the finish on your board. Stand up paddleboards are designed to be used outdoors, so the finishes are tough, but prolonged exposure to sunlight can tarnish the finish on any board.
If you believe your product have defects related to manufacturing faults, please Contact Us so we can address the situation directly with you.