-We only ship within the continental US or to our international dealers.
-SUP & Surf boards are shipped via LTL (Less than truck load freight) and or Air Freight when available. Paddles and accessories are shipped via USPS and or FedEx. Depending on which freight service is available and location shipped to, delivery after order can be anywhere from two to ten business days. Please contact us anytime to get an update on your order. firstname.lastname@example.org, 561-749-9405.
-If you’re new to the sport then generally you want to get a board that will support your weight easily and offer you a nice stable platform making learning the basics of SUP easier. Normally the larger the board the more stable it will be. Our Cardiff Series and Adventure Series paddle boards are excellent first time SUP boards to purchase. Providing nice stable platforms to learn this great sport. But these boards will also give you years of enjoyment and for the whole family! More detailed info on the topic can be found here: https://www.north2boards.com/blogs/news/which-paddle-board-should-i-buy
-All N2 fiberglass-core Roots soft top surfboards and rescue boards take and hold regular surf wax very well. We like the extra grip and traction quality surf wax provides you, so yes we recommend waxing your N2 surf and rescue boards just like traditional epoxy / poly resin boards.
-From time to time we will have used and or demo boards available for local purchase and pickup only. Please contact us at email@example.com to see if we have any available and what type / size board you’re interested in.
1. Always thoroughly rise off your board, paddle, and any other gear after use in salt or brackish water. Remove any dirt, debris, or residue. If there is dirt that cannot be rinsed away a mild dish soap or cleaner can be used. We recommend using one that does not contain any harsh chemicals or bleach to ensure no damage is done to the board while cleaning.
2. Always inspect your board for any signs of a ding or crack that might allow water intrusion into your board before each use.
3. When not using your board keep the board out of direct hot sunlight. If you must leave the board on the beach or other area in direct sunlight for a SHORT amount of time when not in use, prop up the board on its rail so to reduce the surface area facing the hot sun.
4. Always store your board out of direct sunlight and or extreme heat or cold. A garage for example is just fine.
5. NEVER leave your board sitting out in direct sunlight for prolonged periods of time.
6. NEVER leave your board sitting on top or inside of your car in direct sunlight or hot temperatures.
More tips on board care can be found in this article: https://www.north2boards.com/blogs/news/tips-on-protecting-and-storing-your-paddle-board-n2-boards
-All paddle boards are now considered “vessels” by the United States Coast Guard. Since paddle boards are considered “vessels” a PFD (personal floatation device) and a signaling whistle are required to be onboard at all times. This does not mean you have to wear the PFD, but it does have to remain visible on your board. If you remain in the surf zone at the beach no PFD or whistle are required. It is also always recommend to use your SUP ankle leash at all times when using your paddle board.
-If you have a pickup truck it’s easy! For everyone else, transporting SUP boards and larger surfboards is normally done using your cars roof rack system (cargo crossbars) and a pair of pull or ratchet straps. You can also purchase a soft rack that can be easily installed and removed on your car (4-door vehicles are recommended when using such racks). We like the FCS SOFT RACK.
-Accidents and dings happen so don’t worry! If you do happen to get a ding or crack into your board (that allows water intrusion into the core of the board) then you need to get the damage repaired before use. Most local surf, SUP shop / outdoor watersports retailers offer “ding repair” services at an affordable price. We love our local surf and SUP shops as they are very knowledgeable and helpful when it comes to getting you back out on the water. So if you’re not familiar with DIY board repair, it’s always best to look to your local experts for advice. If you are interested in doing your own repair, there are many ding repair kits available at your local shops or online.
-You may return goods (excluding sale, clearance items) for any reason within 10 days of receipt of your shipment and receive a full refund (minus the original shipping fee if the reason is other than manufacturer flaw). All items must be unused and in new condition, with all manufacturer tags attached. All items that are returned and received used or not in resell condition; will be shipped back to the customer at customer's expense. No return will be allowed without a written return authorization number (RA#) Simply call us for an RA#, mail the product back with an explanation for the return; along with a copy of your receipt and RA# on package. We suggest that you ship back returns with tracking and or insurance. North 2 Boards is not responsible for lost, damaged, or stolen packages in transit.
-North 2 Board Sports, LLC provides a manufacturer’s warranty for defects on all new boards and paddles for one (1) year from date of purchase. This warranty covers North 2 Boards and paddles that are purchased from an authorized North 2 Board Sports Dealer, or from North 2 Board Sports directly. This warranty applies only to the original purchaser and may not be transferred. Proof of purchase must be presented at the time of the warranty claim. This warranty does not cover any damage that may be a result of normal wear and tear, misuse of the product, unauthorized modification or repairs, accidents, heat, excessive exposure to sunlight, improper handling, abuse, or any other irresponsible use. Cosmetic flaws that do not affect the functionality and performance of the board and are not applicable.