North 2 offers shipping on all products within the U.S. We try to ship all orders within 24 business hours. Shipping applies to Ground service, and to orders shipping directly within the continental U.S. Shipping for returns, exchanges, or refunds will be paid by buyer.
Please Note: We do not ship orders on Saturday or Sunday. Any order placed on Saturday, Sunday or a national holiday will be shipped within the next 3 business days.
INTERNATIONAL SHIPPING Is available, please contact us at firstname.lastname@example.org for a quote.
RETURNS and REFUNDS
You may return goods (excluding sale, clearance items, boards and paddles) for any reason within 10 days of receipt of your shipment and receive a full refund. All items must be unused and in new condition, with all manufacturer tags attached. All items that are returned and received used or not in resell condition; will be shipped back to the customer at customer's expense. No return will be allowed without a written return authorization number (RA#) Simply call us for an RA#, mail the product back with an explanation for the return; along with a copy of your receipt and RA# on package. We suggest that you ship back returns with tracking and or insurance. North 2 Boards is not responsible for lost, damaged, or stolen packages in transit.